Z2A Solutions Privacy policy.

Z2A Solutions Privacy Policy

Effective Date: 9/4/2025

I. Information We Collect

We collect two types of information: "Personal Information" and "Non-Personal Information". Personal Information may include your name, phone number, email address, and the physical address where services are rendered. This information is not collected through forms on our website but may be provided voluntarily by you when you contact us directly via phone, email, or text message to request locksmithing services.

Non-Personal Information includes data that does not directly identify you. This may include anonymous usage data such as your browser type, pages visited, referring URL, and the time and date of visits. This information may be automatically collected using cookies or other tracking technologies through our website.

1. Information Collected via Technology

We use cookies and tracking technologies to improve the user experience and analyze traffic to our website. Cookies are small text files stored on your device. For example, we may use cookies to identify returning visitors, understand which services are most frequently viewed, and monitor overall website performance. We may use both persistent and session cookies.

2. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that such information has been provided to us without parental consent, we will delete it promptly. If you believe we have collected such information, please contact us at [Insert Company Email].

II. How We Use and Share Information

Personal Information you share with us voluntarily (via phone, SMS, or email) is used to communicate with you, schedule services, and maintain service records. We do not collect Personal Information through our website directly. We do not sell, rent, or share your Personal Information with third parties for marketing purposes.

If you choose to contact us via SMS, you consent to receive conversational and informational SMS messages from Z2A Solutions related to locksmith service scheduling, updates, or support.

Reply STOP to opt-out; Reply HELP for support.

Message and data rates may apply. Messaging frequency may vary.

We do not share or sell mobile opt-in or text message consent with third parties or affiliates.

We do not sell, rent, or share your mobile opt-in or SMS consent data with any third parties or affiliates. Your phone number will only be used to facilitate communication related to your service request.

We may share information with vendors providing essential business services (e.g., SMS platforms, email service providers), solely to the extent required to perform those services. We may also disclose information if required by law or in response to valid legal process.

Non-Personal Information may be used in aggregate to analyze traffic trends and improve website functionality. We reserve the right to use this type of information at our discretion.

III. How We Protect Information

We take reasonable administrative and technical measures to safeguard the information you voluntarily provide. While we do not collect Personal Information through our website, communications made through phone, SMS, or email may be stored in secure systems. However, no system can be guaranteed 100% secure. By using our services, you accept these risks.

IV. Your Rights Regarding the Use of Your Personal Information

You may contact us at any time to request access to, correction of, or deletion of your Personal Information. You may also opt out of receiving marketing communications. Note that administrative messages such as service confirmations or policy updates may still be sent regardless of opt-out preferences.

V. Links to Other Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply tothose sites, and we are not responsible for their content or practices. We encourage users to review theprivacy policies of any external sites they visit.

VI. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via our website or via email if appropriate. Please review this policy periodically for updates.

VII. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contactus at: info@z2asolutions.com